Bulk SMS for Ecommerce
E-commerce website owners have a valuable tool at their disposal with the use of bulk SMS services. By utilizing this technology, they can enhance their customer service offerings, resulting in improved conversion rates over time. Depending on the strategic implementation of SMS, it is possible to optimize the website to sell more goods and services to customers. With the support of bulk SMS, you can anticipate increased site traffic, sales, and customer loyalty from the moment you start promoting through text marketing.
How Can Bulk SMS Marketing Improve On-Site Conversions
- Customer service can be improved with bulk SMS as the customer will be able to text your brand with queries, comments or insights on your service.
- Customer retention and repeat purchasing is improved with bulk SMS as shoppers are encouraged to buy more, and more often with special discount and promotions
- Payment security that discourages many weary shoppers from checking out. This can be improved with two-factor authentication. The customer will be sent a special code on their mobile phone before payment is accepted, thereby reducing the chances of credit card fraud or theft.
- Shopping cart conversions can be optimized using bulk SMS services, supporting the delivery process with update text messages, confirmation messages, and delivery notifications. E.g. you can send your client an SMS message encouraging them to complete a purchase with a small discount.
- Loyalty program via bulk SMS. You can reward your repeat customers, entice new customers to buy and run great competitions that benefit your client base.
Bulk SMS Facts On Ecommerce
- 35% of customers that have chosen to get promotional messages from a retailer, visited their store or website.
- Redemption rates on promotions and coupons via SMS are 10 times higher than print coupons focused on the same goals